“Try honestly to see things from the other person’s point of view.” -Dale Carnegie
If you are willing to walk in the shoes of your customers, regardless of what size those shoes may be, you’ll have customers for life.
Dave Stachowiak (LinkedIn) (Twitter) is Executive Vice President, Talent Development at Dale Carnegie of Southern Los Angeles. He has served as a Dale Carnegie instructor for over a decade and was named in Forbes as one of 25 Professional Networking Experts to Watch in 2015. Dave leads the Carnegie Coach team and is host of the Carnegie Coach and Coaching for Leaders podcasts.