On this show:
- Dale Carnegie says, “Don’t criticize, condemn, or complain” as we discussed in detail on episode
#1 of this show.
- We can control our actions. We can’t control the actions of others.
- Complaining happens, whether you think it does or not.
- “The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded that you do not care. Either case is a failure of leadership.” -Colin Powell
- Are you making the space to hear about the problems of the people you work with? If not, what could you do this week to make space to listen?
- Dale Carnegie said, “Be sympathetic with the other person’s ideas and desires.”
- If you make the space to hear the concerns of people you work with, you’ll get a lot more direct communication in your organization and be able to resolve problems much faster.
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If this show is helpful to you, you might also want to check out our sister show, called Coaching for Leaders, also available on iTunes, Stitcher, or whatever app you’re listening to this show on. Coaching for Leaders airs every Monday and you can learn more at CoachingforLeaders.com