Dan Dwyer (LinkedIn) (Dan Dwyer – Twitter)
Coach to Perform
Dan is the author of the article, How “Winning Friends and Influencing People” Served Me Better Than “Winning Hearts and Minds” in Iraq.
Dan highlighted these principles:
- Remember that a person’s name is to that person the sweetest and most important sound in any language.
- Let the other person do a great deal of the talking.
- Praise the slightest improvement and praise every improvement.