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Email from a listener:
We current have what I’d describe as a cloud of pessimism. In other words, I get the sense folks here feel that “any work that we get we’ll probably screw up anyways”.
At present, I’m combating this by having my team focus on areas where we have control, and continuing to get “small wins” in the tasks that they complete. I also provide positive feedback more frequently.
This is effective up to a certain point, however since we are surrounded by other colleagues who are still “pessimistic” about things it seems a sense of discouragement frequently crops up.
Can you provide any guidance on how I’m doing or is there something I should be doing differently?
Five great things about what you wrote:
- You seem to have a keen sense of a problem.
- You aren’t trying to sweep it under the rug.
- You recognize your limitations.
- You know you can do something and are asking for help.
The threes responses from an executive leader profiled in this episode on keeping trust in tough times:
- I don’t know.
- I do know, but I can’t talk about it. I’ll tell you as soon as I can.
- I do know and here’s the deal.
“Make the other person feel important — and do it sincerely.” -Dale Carnegie