After a decade in the training business, I’ve had many meetings with potential clients where the conversation started like this: We need leadership training for our people. Whenever my colleagues or I hear that statement, one of the first things we ask is: What business objectives are you trying to accomplish? When we ask that […]
It’s a noble thing to want to remember other people’s names better. In fact, it’s one of the core skills we teach in the Dale Carnegie Course. But, we want people to remember us too.
Have you seen someone make this mistake? You’ve been asked to give input to the customer or team on an important decision. Someone else in the room speaks up before you can contribute… And immediately recommends something you strongly disagree with. As soon as you hear it, you likely do two things: