A common question we get from our clients is, “How do I train a novice, without sounding condescending?” I’m often impressed with people who ask this question, because they recognize that people haven’t always done this well for them — and they have a desire to do better for others. Where People Go Wrong Think […]
Like a lot of people, my first real job began with two weeks of training. Unlike a lot of people, the training never ended. My first employer had a massive commitment to the professional development of employees. They proved quickly that it wasn’t just lip service in the company brochure.