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Question from a listener:
Seeing Jeff Bezos’s response to the Amazon article the NYT put out makes me think of how out of touch most executive leadership must be in regards to their general population. How do us low level managers make sure we’re seeing straight?
Keep in mind these four truths in every disagreement or dispute:
- My truth
- Your truth
- Our shared truth
- The actual truth
Two ways to get better feedback, based on Dale Carnegie’s advice of, “Be a good listener. Encourage others to talk about themselves.”
- Use Marshall Goldsmith’s feedforward method to be a better listener.
- “What’s one thing you see me doing (or failing to do) that holds me back?” from Sheila Heen on Coaching for Leaders
If you follow these tips, you’ll be more likely to get accurate and actionable feedback from others.